Where Is Home Fitness Code Located? Company, Warehouse and Support
Home Fitness Code sells walking pads and folding treadmills to Irish buyers through ie.homefitnesscode.com, but the brand publishes more than one location. This page sets out where the company is registered, where Irish orders ship from, and how to reach support, using official records and the retailer’s own policy pages.
Quick answer
Home Fitness Code is linked to three places:
- United Kingdom (company): HOMEFITNESSCODE LTD is a private limited company registered in London, England (company number 13114548, incorporated 5 January 2021).
- Germany (warehouse): orders from the Irish store ship from Germany by DPD or DHL.
- Hong Kong (company named on the About page): the About page lists HongKong Runhongze Limited, with an address in Kowloon, Hong Kong.
Support is by email, Monday to Friday, 9am to 5pm (GMT). For whether the brand is worth buying from, read our full Home Fitness Code reviews.
Affiliate disclosure: Some retailer links on this page are affiliate links. If you purchase through one of these links, GymBunny may earn a commission at no extra cost to you. This does not change the facts reported here or the price you pay. Read our affiliate disclosure.
Home Fitness Code locations at a glance
| Role | Location | Where it is published |
|---|---|---|
| Registered company | HOMEFITNESSCODE LTD, Unit 39 St Olavs Court City Business Center, Lower Road, London SE16 2XB, England | UK Companies House |
| Privacy contact (data controller) | Unit 39a St Olavs Court Business Center, London SE16 2XB | Privacy policy on ie.homefitnesscode.com |
| Warehouse for Irish orders | Germany (no street address given) | Shipping and delivery page |
| Company on the About page | HongKong Runhongze Limited, Room 803B, 8th Floor, West Coast International Building, 290-296 Yuen Chau Street, Cheung Sha Wan, Kowloon, Hong Kong | About page on ie.homefitnesscode.com |
| Customer support | Email only, Monday to Friday, 9am to 5pm (GMT) | Contact page |
GymBunny has not visited any of these addresses. The relationship between the UK and Hong Kong companies is not explained on the retailer’s website.
The UK company: HOMEFITNESSCODE LTD
The UK government’s Companies House register lists HOMEFITNESSCODE LTD as an active private limited company. The key details on the public record are:
- Company number: 13114548
- Incorporated: 5 January 2021
- Registered office: St Olavs Court City Business Center, Lower Road, London SE16 2XB
- Nature of business: other retail sale not in stores, stalls or markets (SIC 47990), the standard code for online retailers
- Officers: one current director, listed as resident in China
- Filings: accounts last filed for the year to 31 January 2025, with the next accounts due by 31 October 2026
A registered office is a legal address for official post. It is often a business centre or an accountant’s office and does not have to be where staff work or where stock is kept. That appears to be the case here, because the website says Irish orders ship from Germany. The returns policy also refers to the seller as “HomeFitnessCode Ltd”.
Where Irish orders ship from: Germany
The shipping page on ie.homefitnesscode.com states that items are shipped from Germany. The retailer’s published delivery terms for Ireland are:
- Processing: 1 to 2 working days before dispatch, with weekend orders processed the next business day
- Delivery: on average 6 to 7 working days after dispatch, with possible delays in December and January
- Carriers: DPD and DHL, with a tracking email once the order ships
- Cost: free shipping to Ireland on all fitness equipment
- Coverage: the Irish store ships to Ireland only
Because the goods are sent from another EU country, Irish buyers should not normally face customs charges on delivery, unlike parcels sent from outside the EU. The euro prices on the Irish store are the prices you pay at checkout.
The Hong Kong company on the About page
The About page on both the Irish and UK Home Fitness Code stores ends with the name HongKong Runhongze Limited and an address in Cheung Sha Wan, Kowloon. The website does not say what this company does for the brand, for example whether it owns the brand or handles sourcing.
Many online fitness brands that sell in Europe are run from Asia and use a UK or EU company and an EU warehouse. On its own, that is not a warning sign. What matters more to an Irish buyer is the delivery route, the returns process and how support responds, which are covered below.
What the location means for Irish buyers
Helpful
- EU warehouse, so no customs charges are expected
- Free delivery to Ireland with DPD or DHL tracking
- 30-day returns window, counted from the day you sign for the goods
- One-year warranty for faulty goods
Worth knowing
- Support is by email only; no phone number is listed on the contact page
- Damage or faults must be reported within 96 hours, with photos or video
- Change-of-mind returns are at your own shipping cost
- No Irish office or showroom, so you cannot see a model before buying
Tip before you order
Keep the box until the 30-day window has passed. The returns policy says couriers will not take unpackaged items, and a walking pad is a large parcel to repack without it. Check the machine as soon as it arrives so you stay inside the 96-hour window for reporting damage.
How to contact Home Fitness Code
The contact page lists one route: email support at support@homefitnesscode.com, Monday to Friday from 9am to 5pm (GMT). The retailer says it aims to reply within 24 hours on working days. For the quickest answer, it asks you to include your order number, photos of the product and the packaging label, and the solution you want.
Privacy and data requests go to a separate address, admin@homefitnesscode.com, according to the privacy policy.
Home Fitness Code Treadmill C1
If you have decided to buy from Home Fitness Code, the C1 is one of its lowest-priced machines that also lets you jog. The retailer lists a 1 to 10 km/h speed range, a 5% manual incline and a 120 kg maximum user weight.
From €99.99 on Home Fitness Code Ireland · price checked 1 October 2026
Product image supplied by the retailer. Price is for the version without handrail or mat. Prices and stock can change.
Discount codes
Discount code by country: 5% to 15% off
Choose your country to visit the relevant Home Fitness Code store and get your discount. Use codes: FIT5 or FIT15
Home Fitness Code location FAQ
Is Home Fitness Code a UK company?
Yes. HOMEFITNESSCODE LTD is registered with UK Companies House (number 13114548) and its registered office is in London. The company’s only current director is listed as resident in China.
Is Home Fitness Code a Chinese company?
The trading company is registered in the UK, but the About page names a Hong Kong company, HongKong Runhongze Limited, and the director is resident in China. The website does not explain how the companies are connected.
Where does Home Fitness Code ship from to Ireland?
From a warehouse in Germany. The Irish store says orders are processed in 1 to 2 working days and delivered in around 6 to 7 working days by DPD or DHL.
Will I pay customs on a Home Fitness Code order?
You should not normally pay customs on orders from the Irish store, because they ship from Germany, inside the EU.
Does Home Fitness Code have a phone number?
No phone number is listed on the contact page. Support is by email at support@homefitnesscode.com, Monday to Friday, 9am to 5pm (GMT).
Does Home Fitness Code have a shop in Ireland?
No. Home Fitness Code sells online only through ie.homefitnesscode.com. There is no Irish showroom or office listed.
Discount codes
Discount code by country: 5% to 15% off
Choose your country to visit the relevant Home Fitness Code store and get your discount. Use codes: FIT5 or FIT15
Related reviews
- Home Fitness Code reviews: is it worth buying?
- Home Fitness Code C1 review
- Compare C1 and Q2 Pro
- Home Fitness Code Y1 review
- UREVO vs Home Fitness Code
- Browse all walking pad reviews
Not sure Home Fitness Code is the right brand? Start with the walking pad buying guide for Ireland.
How we checked and sources
This is a brand and policy review based on public records and the retailer’s own pages, checked on 1 October 2026. GymBunny has not visited the addresses listed. Policies can change, so read the current terms before you order. How GymBunny reviews products.
- UK Companies House: HOMEFITNESSCODE LTD overview and officers
- Home Fitness Code Ireland: shipping and delivery, returns and exchanges, contact, about, privacy policy
